Being involved right from the conception, through extensive research and development and finally to the manufacture of ERA Protect, the next generation wireless smart security system and the first of its kind to attain the prestigious BSI IoT Kitemark, Kevin Spencer, Product Manager for Smartware shares his thoughts on this exciting new security system.
Kevin said, “One app controls everything – all devices, including the alarm, cameras and doorbell. This is a great feature meaning that ERA offers a robust security-driven home security system with the facility for homeowners to view and monitor their property at any time from anywhere, giving convenience and reassurance in one.
“GDPR compliant cloud-based technology means that ERA Protect is easily updateable as the Software Development Team, based at our UK headquarters at i54, Wolverhampton, can push firmwares through as required.
“Flexibility is standard – there are no fixed long-term contracts to be tied into. Instead, ERA Protect subscription packages, which range from 4G roaming back up capability to full professional monitoring and everything else in between, are both optional and affordable, putting the homeowner firmly in control with the ability to scale up or down as needed.
“Great customer service is a given – ERA’s Smartware Helpdesk, which is also based at our Wolverhampton HQ, provides a team of smartware experts on hand to help both installers and consumers alike with any queries they may have. Friendly and knowledgeable, the team is always there to help.”