Demand for lone worker protection services by the UK’s transport sector is set to increase this year as employees face continued risk from physical violence, armed robbery and verbal threats, research carried out by the newly-launched Lone Worker Section of the British Security Industry Association (BSIA) has revealed.
More than six million people in the UK are classed as lone workers, working either in isolation or without direct supervision, often in places or circumstances that put them at potential risk.
According to members of the BSIA, those facing particular risk within the transport sector are drivers, including those working in long-distance HGV road haulage as well as LGV or local delivery drivers. Those working on the railway network, at marinas or on buses and coaches, however, also face significant risk.
To help lone workers to assess the risks they face and summon aid should an emergency occur, the private security industry has developed specific lone worker devices equipped with mobile phone technology, which connect employees quickly and discreetly with an emergency response system that has direct links to the police.
Patrick Dealtry, Chairman of the BSIA’s Lone Worker Section, comments: “Transport companies are under increased pressure to provide protection for their lone working employees, with a growing demand from insurers bringing about an increased awareness of their legal duty of care obligations and the implications of the Corporate Manslaughter Act.
“In the transport sector, many of the security measures already in use safeguard the vehicle rather than the individual, and many companies are now coming round to the fact that making sure employees feel safe while going about their day-to-day business should also be a key factor in their decision to implement a lone worker protection policy. Lone working can be intimidating and at times dangerous, so the protection of lone workers offers reassurance to employees that they are effectively safeguarded.”
A Guide to Lone Worker Services in the Transport Sector can be downloaded from the BSIA’s website, free of charge.